Get the full Eisode: Overview Automation is everywhere in small business right now, from chatbots to email follow-ups to review requests. A question raised by Doug Dibert Jr. In this episode you’re right: as you add more AI to your customer interactions, are you accidentally making people trust you less? Dibert, founder and CEO of … Read more
“Coca is to cocaine what potatoes are to vodka” – Dr. Andrew Weil and Wade Davis on the health benefits, sacred history, and unjust prohibition of the world’s most misunderstood plant. Dr. Andrew Weil is a pioneer in integrative medicine and founder of the Andrew Weil Center for Integrative Medicine at the University of Arizona, … Read more
Artificial intelligence is rapidly changing the threat landscape. It makes attacks faster to develop, easier to scale and harder to distinguish from legitimate activity. For small and medium-sized businesses, this is important because the pace of change is accelerating faster than many can establish the governance, visibility and operational disciplines necessary to keep up. That’s … Read more
Catch the Full Episode: Overview If your marketing is great the channel disappeared tomorrow, how long before your pipe runs dry? For many small business people John talks to, the honest answer is 30 days or less. That fragility is a hidden cost renting your pipe instead of owning it it, and the focus of … Read more
Sebastian Mallaby (@scmallaby) Paul A. Volcker is a senior fellow in international economics at the Council on Foreign Relations, a two-time Pulitzer Prize winner, and the author of six books, including More Money Than God, Power Law, The Man Who Knows, again The World Bank. His latest book says The Infinity Machine: Demis Hassabis, DeepMind, … Read more
Plymouth Argyle Football Club, known as the Argyle Community Trust, has gone beyond football. It has built a social support network that touches the lives of some of the city’s most vulnerable residents. Read on to learn more about this outstanding organization. Here’s what we’re up to: Group identity: The power for change From reducing … Read more
You send emails to thousands of people who look alike to your ESP. Same list. Similar categories. The same promotions go to everyone who bought a lotion in the last 90 days. However, somewhere on that list, there is a customer who bought it for dry skin, bought it as a gift, and one who … Read more
Many founders who have been at this for a few years have credentials. Some strategic clarity. A dignified presence. The content works, mostly. Owner-owned stations are being built. The customer’s work is happening somewhere. The pieces are cut off. No one owns the full picture. Different parts run to different rhythms. Reporting includes what a … Read more
Catch the Full Episode Overview Every creator I talk to is excited about AI content tools. Most of them should be a little nervous. The market is full of content that reads well and doesn’t matter, and if you add to that pile, you don’t rise above it. He disappears from it. In this episode … Read more
Catch the Full Episode Overview At 20 years, younger business marketing he went down to one question: can google find you? That it’s still important. It is no longer a perfect answer. Consumers are now asking ChatGPT, Confusion, and Claude a lot specific questions, get a short list of they say the words, and trust … Read more